Do we provide a refund?

Refund eligibility depends on the stage of your application process.

To better understand our refund policy, it is important to understand the application process.

Refund Policy Summary

  • Full refund (minus 2,000 baht) if rejected by the Ministry of Education
  • No refund once approval is granted by the Ministry of Education
  • Visa decisions made by embassies and immigration authorities are beyond our control

When will the refund be processed?

Refunds will be processed within 7–14 business days after confirmation of rejection from the Ministry of Education.

How Refund Is Made

Refunds will be issued using the original payment method or, where applicable, via bank transfer.

Non-Refundable Situations

  • Change of mind after payment has been made
  • Failure to submit required documents
  • Delay caused by the applicant
  • Withdrawal after application submission

Visa approval is at the sole discretion of the Thai authorities.

MOE Approval (Refund Guaranteed)

The application process begins with obtaining approval from the Ministry of Education. Applicants are required to complete our application form and provide a copy of their passport along with 12 passport-sized photos. Our team will submit all documents once we receive full payment.

In the event that your application is not approved by the Ministry of Education, Experience Language School will provide a full refund, minus a 2,000 baht administrative fee.

While our visa assistance service is offered at no additional cost, a 2,000 baht administrative fee will be deducted from any refund to cover processing expenses.

Visa Application (No Refund)

Once your application is approved by the Ministry of Education, you are granted permission to study in Thailand.

The next step is to obtain permission to stay in Thailand by submitting your approval letter to a Thai Embassy, Consulate, or Immigration office to apply for the Education Visa (ED Visa).

Please note that refunds are not available if your visa application is rejected by the Thai Embassy, Consulate, or Immigration.

Reasons may include:

Choice of Embassy or Consulate
It is your responsibility to research and select the embassy or consulate where you apply. Requirements and approval standards may vary, with some locations being stricter than others. This decision is made solely by the applicant.

Personal Record
Applications may be rejected due to factors such as a criminal record or previous immigration issues, including overstaying, frequent visa runs, multiple tourist visa applications, or unauthorized work in Thailand. These matters are beyond the school’s responsibility.

Political Factors
In certain cases, political conditions between Thailand and your home country may affect visa approval. We strongly recommend checking with the Thai Embassy or Consulate where you intend to apply before proceeding with your enrollment.

DISCLAIMER

Experience Language School specializes in teaching Thai and providing high-quality language courses. We do not sell Education Visas (ED Visas).

When you enroll in one of our courses, we offer full support with the ED Visa application process at no additional service fee. You are paying solely for your Thai language course.

All visa-related fees are paid directly to the relevant authorities. The ED Visa fee is paid to the Thai Embassy or Consulate, and any extension fees are paid directly to Immigration.

Please note that we are not a visa agency and do not have the authority to grant or guarantee an ED Visa.

For more information about applying for an ED Visa from abroad, we recommend contacting the Thai Embassy or Consulate where you plan to apply.